FAQ

New to Abidko

  1. What does Abidko Do?

  2. Why do you need Abidko services?

 

Users

  1. Do i need to register with Abidko in order to start bidding and buying from overseas?

 

Translation

  1. My internet browser has displayed garbled/unreadable characters?

  2. Does Abidko translate for us?

  3. How do find my desired items if i cannot understand the foreign languages?

 

Bidding

  1. Sellers stated no overseas shipping, can i still bid and buy?

  2. Rating: +1

    How do i know if i have won?

  3. How do i know if i am the highest bidder?

  4. How do i know if i have been outbidded?

  5. Do you bid auctions at the last few minutes?

  6. Rating: +0

    Do i need to place deposit to bid for an item?

 

Transaction Problems

  1. What if seller cancels the bid during the auction?

  2. I got my delivery address wrong?

  3. What i am suppose to do if my item is damaged during transist?

  4. Can i cancel my order?

 

Combining My Purchase

  1. Can i combine my purchase from the same seller?

 

Billing

  1. When will i get the invoice after successfully winning the items?

  2. How is the currency exchange rate derived?

 

Payment

  1. What form of payment do you accept?

  2. What if i am out of town and could not make the payment in time?

  3. Can i refund if the item was received in damage condition?

 

Shipping & Handling

  1. How much is the domestic shipping rate?

  2. What is the estimated time for my items to be arrived?

  3. Is there any limitation of size or weight for my parcel?

 

Prohibited items

  1. What are items that i cannot bid and buy?

 

Safe Mailing Addresses

  1. Rating: +1

    How do i know if this email is from Abidko?

 

Feedback

  1. How do I feedback on Abidko services after my purchase?

  2. How can i report any Disputes?

  3. How can i reporting system errors

 

 

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